Privacy Policy

Overview

Preventive Appliance Repair respects your privacy. This notice explains the categories of personal information we collect, how that data is used, and the safeguards we maintain to keep it secure.

Using the site or sharing your contact details indicates your consent to these practices. Updated versions of this policy will always reflect the “Last Updated” date shown above.

Information We Collect

Details gathered during booking and support conversations help us prepare the correct parts, tools, and contact windows for your appointment.

We also gather limited technical data that enables us to keep this website secure and improve its performance.

• Contact details such as name, phone number, email address, and service address
• Appliance information, descriptions of issues, photos or videos you voluntarily upload, and prior service history
• Device, browser, and usage data (e.g., IP address, pages viewed) collected through cookies or analytics tools

How We Use Personal Information

Service information allows us to schedule appointments, provide accurate estimates, dispatch technicians, and deliver the repairs you request.

We use contact details to send confirmations, reminders, invoices, warranty notifications, and customer-care follow-up messages.

Aggregated usage data helps us analyse performance, plan inventory, maintain internal records, and improve your overall experience.

Information Sharing

We do not sell personal information. Data is shared only with trusted service software providers, payment processors, or contractors who assist in fulfilling the services you request.

Information may be disclosed when required by law, to comply with legal processes, or to prevent fraud, abuse, or safety risks.

Data Security & Retention

Reasonable administrative, technical, and physical safeguards are used to protect personal information. Access is restricted to team members and partners who need the data to perform their duties.

We retain service records only as long as necessary to provide support, comply with legal obligations, or resolve disputes. When records are no longer needed, they are securely deleted.

Your Choices

You can request copies, updates, or deletion of stored contact details by emailing hello@preventiveappliancerepair.com. Verified requests receive a response within 30 days.

Marketing or follow-up emails include unsubscribe links if you prefer to opt out of non-essential communication.

Cookie preferences can be managed through your browser settings. Disabling cookies may affect certain site features, such as remembering preferred booking information.

Policy Updates & Contact

We may adjust this policy as we introduce new services or tools. Significant updates are posted on this page.

Questions about this notice, data retention, or removal requests can be directed to hello@preventiveappliancerepair.com or (725) 666-0345.